Mobile Companion application at Motorola Solutions

L6Q ALPR Camera at Motorola Solutions

Team Role: Senior UX Design Lead

Responsibilities:

• End to end User experience for wizard walkthrough app, Mobile Companion

• Oversaw fleet management experience in Mobile Companion

• User interface design for Mobile Companion

• User experience design for L6Q camera interactions

• Project roadmap planning for user experience portions

• Voice-over for tutorial installation video

• Cross-functional design strategy

• Primary user testing and research

Process:

• Primary user testing and research (installations, police ridealongs)

• Pain point mapping

• End to end user experience design, prototyping to implementation

• Hardware-software orchestration

• Collaboration with industrial design, project management, and development teams

• In-person tactical user testing

• Quality assurance testing

Collaboration:

• Project management team

• Product owners

• Hardware engineering team

• App development team

• Industrial Design

• Documentation

Primary Users: Law Enforcement Officers, Public Safety Technicians, 3rd Party Installers

Secondary Users: Field Maintenance Engineers

Constraints:

• Hardware-Software Mirroring: Synchronizing the L6Q’s physical feedback with Mobile Companion’s digital walkthrough to create a unified mental model for the user.

• Environmental Variables: Solving for physical constraints including radar alignment, variable power modes (Solar, Battery, etc.), and varying outdoor conditions.

• Fleet Scalability: Designing intuitive maintenance workflows and "at-a-glance" health alerts to support the management of large-scale device deployments.

Impact: By integrating the L6Q hardware with a mobile-focused setup wizard, the design supports a one-person deployment process that can be completed quickly. The coordinated ecosystem reduces the technical overhead for configuration, allowing personnel to activate their camera efficiently and accurately.

Awards:

• iF Design Awards 2024 (L6Q)

• Red Dot 2023 Winner (L6Q)

• Good Design Awards 2022 (L6Q)